Terms of Use
These Terms and Conditions explain the rules for using BC Game and the relationship between BC Game and you as a user. By accessing or using the platform, you agree to follow these terms. Please read them before using any available services. If you do not agree, do not use the platform.
Account responsibilities
You are responsible for keeping your account details accurate and up to date. Keep your password and other sign-in information secure, and do not allow another person to use your account. Tell us promptly if you suspect someone has accessed it without your permission.
We may ask you to verify your identity, age, address or payment details. You must provide information that is accurate and documents that are genuine. We may restrict account activity while checks are being completed, or take other appropriate action if information cannot be verified.
You are responsible for activity carried out through your account, subject to applicable law and any investigation into unauthorised access. Account limits and responsible-use tools may be available through the platform. You should use them to help manage your activity.
Eligibility requirements
You must be at least 18 years old and legally permitted to use the platform from your location. You must not use BC Game if doing so would breach a law that applies to you. We may refuse or restrict access where eligibility cannot be established or where use of the platform is not permitted.
You may only maintain an account for your own use. Do not create an account on behalf of another person or attempt to bypass an account restriction.
Acceptable platform use
Use the platform only for its intended purposes and in accordance with these terms. You must not interfere with its operation, misuse payment methods, submit false information, exploit errors or use the platform for unlawful activity. You must not attempt to access another user’s account or disrupt other users’ access.
We may review account activity where needed to protect users, maintain platform security or investigate suspected misuse. If we reasonably believe these terms have been breached, we may limit or suspend account access while we review the matter.
Bonuses and promotions
General promotions are subject to the rules shown with each offer. Those rules may set out eligibility, participation steps, wagering requirements, expiry conditions and any restrictions. If promotion terms differ from these general terms, the promotion-specific rules apply to that offer.
We may refuse, amend or withdraw a promotion where permitted by applicable law. A promotion must not be used through multiple accounts, false information or other activity intended to bypass its rules.
Deposits and withdrawals
Available payment methods and any applicable transaction conditions are shown on the platform. You must use a payment method you are authorised to use, and payment details should match your account information where required. Deposits and withdrawals may be subject to verification and security checks.
We may request supporting information before processing a withdrawal. We may also delay, decline or review a transaction where necessary to complete checks, address a payment issue or meet applicable legal obligations. Any applicable limits or processing information will be shown through the platform.
Disputes
If you have a concern about your account or platform activity, contact us through the support options shown on BC Game and provide relevant details. We will review the information available and may ask you for further details. We will communicate the outcome through an appropriate channel.
Changes to these terms
We may update these terms to reflect changes to the platform, its operation or applicable requirements. The latest version will be made available on BC Game with its effective date where provided. Please review the terms periodically. Continued use after an update takes effect means you accept the revised terms, unless applicable law requires a different approach.