BC Game Responsible Gambling
At BC Game, we are committed to safer gambling and to helping players stay in control. Player safety matters, so we encourage you to set clear boundaries, keep track of your activity and take a break whenever you need one. Gambling should not affect your wellbeing, finances or relationships.
Player protection
We support controlled play by encouraging players to make informed choices and use available account controls. Set limits before you play, review them regularly and do not try to recover losses by continuing to gamble. If you are concerned about your gambling, consider stopping and seeking support.
Activity-control tools
Check your BC Game account settings for the controls available to you. These may include deposit limits, loss limits, time limits, account breaks and self-exclusion. Availability and the process for changing a setting can vary. If you cannot find a control, contact BC Game support for information about the options currently available.
Deposit limits
A deposit limit sets a maximum amount you can add to your account over a selected period. Daily and weekly limits can help you plan your spending in advance. Choose an amount that fits your budget, not money needed for bills or other essentials. Check the terms shown when setting or changing a limit, including when a change takes effect.
Loss limits and time limits
A loss limit can help you decide how much you are prepared to lose within a set period. A time limit can remind you how long you have been playing. Use these tools as boundaries, and stop when you reach them. Do not increase a limit in the moment to keep playing.
Account breaks and self-exclusion
An account break gives you time away from gambling for a chosen period, where this option is available. Self-exclusion is a longer restriction on access to your account. Read the information presented before confirming either option. If you need help finding these controls or understanding the process, contact BC Game support.
Signs that gambling may be becoming a problem
Consider seeking support if you are spending more time or money than planned, hiding gambling from others, borrowing to gamble, or feeling worried about the effect it has on your daily life. These signs are not a diagnosis, but they can be a reason to pause and talk to someone you trust.
Tips for staying in control
- Set a time and spending limit before you start.
- Take regular breaks and avoid gambling when upset or under the influence of alcohol.
- Keep gambling separate from essential household spending.
- Stop when you reach your limits, whether you are ahead or behind.
Professional help and support
If you would like confidential support, organisations such as GamCare can provide information and guidance. You can also speak with a healthcare professional or contact NHS services for help. If you are concerned about someone else, encourage them to seek support and look after your own wellbeing too.